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Our promises

Four words.
Four promises.

To every kitchen we supply, we commit to just four things: seasonal, transparent, simple, real.

🌱

01 · 時令

Seasonal

"I plant beans below the southern hill — the weeds grow thick, the bean seedlings sparse."
— Tao Yuanming (translated)

We follow the 24 solar terms (節氣). Spring shoots, summer gourds, autumn roots, winter storage greens. Food has its own time — we respect that, and we don't paper over out-of-season gaps with greenhouse forcing or imports.

  • Main box rotates weekly with the 節氣
  • When extreme weather affects a variety, we tell you honestly — no quiet substitutions
  • We ship what's in season, not what's on a "year-round menu"
📜

02 · 透明

Transparent

"Paths criss-crossing, the calls of chickens and dogs carrying across."
— Tao Yuanming (translated)

Every box ships with a hand-written chronicle. Farmer's name, farm location, harvest date, the weather that shaped the week's produce. You know what you're using, where it came from, and when it was picked.

  • One chronicle per box (bilingual on request)
  • Farmer name, farm, harvest date written by hand
  • Partner restaurants can request a co-branded version for diners
✍🏻

03 · 簡單

Simple

"Plain as anyone else's."
— Tao Yuanming (translated)

No long-term contracts, no minimum order, no annual fee. Order when you want. Stop when you want. Real good food doesn't need a contract to keep you in the door — if our produce or service isn't right for you, you should be able to walk away.

  • Minimum order: one box
  • Weekly opt-in / opt-out
  • Unhappy with a box? Same-day email, we swap or refund.
🤝

04 · 真實

Real

"Old and young alike — all at peace, content."
— Tao Yuanming (translated)

We don't pretend to be a big distributor. Tou Yuen Coi Gei is a solo-founder project in Hong Kong — working directly with a handful of local farmers, hand-packing every box, hand-writing every chronicle. Small scale, full attention.

  • Solo founder · no sales team
  • Direct relationships with 3–5 local farms
  • Hand-packed · hand-written · personally delivered

We don't make any other promises.
Just these four, repeated, every week.